Information We Collect

When you reach out to us regarding corporate floral arrangements or gift services, we gather information you willingly share. This encompasses your full name, company name, email, phone, delivery addresses, and particular specifications for your floral needs. Payment details are collected at order time but are handled securely by our payment partners.

For corporate clients, we might collect extra business data like company registration, preferred delivery times, and budget expectations to tailor services to your organization.

Our site automatically gathers technical data when you browse, including IP address, browser, device info, and navigation path. We use it to enhance site performance and understand how customers discover our offerings.

How We Use Your Information

We mainly use your data to complete orders and offer outstanding support. This covers order processing, arranging deliveries, crafting custom arrangements to your specs, and keeping you informed about your service needs.

We also leverage information to enhance our services and site experience, helping us identify the most valuable corporate floral offerings for clients and how to better serve the business sector in United Kingdom.

Information Sharing and Disclosure

RidgeHarborGarden values your privacy and does not sell personal data to third parties. We share information only as needed to deliver our services or when legally mandated.

We may disclose essential data to trusted service partners who assist in running our business, including delivery, payment processors, and tech service providers. They are contractually bound to protect your data and use it solely for the services they provide.

We may disclose data under legal obligations, court orders, or government requests. We may also share it to safeguard our rights, property, or safety, or the safety of our customers and employees.

Data Security Measures

We treat the protection of your personal data with utmost seriousness and apply suitable technical and organizational controls to safeguard it. This covers safe data storage, confidential communications, and restricted access to personal information within our organization.

While we implement strong security measures, no method of transmission over the internet is 100% secure. We continually update our security practices to defend against evolving threats.

Your Privacy Rights

You have important rights regarding your personal information. Depending on applicable laws, you may have the right to access, correct, delete, or limit the use of your personal information.

To exercise these rights, please contact us using the information provided at the end of this policy. We will respond to requests within a reasonable timeframe as required by applicable law.

Data Retention

We retain personal information only as long as necessary to provide our services and fulfill legal obligations. Retention periods vary depending on the type of information and the purpose for which it was collected.

Cookies and Website Tracking

We employ cookies and comparable technologies to enhance your browsing experience and gain insights into how visitors interact with our site. Cookies enable us to recall your preferences and assess site performance.

You can manage cookie settings via your browser preferences. Note that turning off some cookies may impact how the site works. For full details about our cookie practices, please consult our Cookie Policy.

Third-Party Links

Our site may include links to third-party sites or services. This privacy policy covers only RidgeHarborGarden and our site. We are not accountable for the privacy practices of outside websites.

We recommend reviewing the privacy policies of any third-party sites you reach via links on our site.

Policy Updates

We may periodically revise this privacy policy to reflect changes in our practices, services, or legal requirements. When substantial changes occur, we will update the "Last Updated" date at the top of this policy.

We invite you to review this policy from time to time to stay informed about how we safeguard your privacy.

Contact Us About Privacy

If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about how we handle your information, please reach out to us.